Privacy Policy – FishTeck

1. Information We Collect

When you use FishTeck or our SMS notification service, we may collect the following:

Your name and company name
Your email address and mobile phone number
The content of text messages and order communications
Date, time, and delivery status of messages
Login credentials and account activity on the FishTeck platform
Device and browser information for security purposes

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Send order confirmations, notifications, and status updates via SMS
Respond to inquiries and provide customer support
Maintain and improve the FishTeck platform
Comply with applicable laws and regulations
Detect and prevent fraud or unauthorized access

3. SMS Communications

If you opt in to receive SMS notifications from FishTeck, the following applies:

Your phone number is used only for order-related notifications and alerts
Message frequency varies based on your order activity
Standard message and data rates may apply
Reply STOP at any time to unsubscribe from SMS messages
Reply HELP for assistance or contact us at arev@goldenstateseafood.com
Carriers are not liable for delayed or undelivered messages

4. Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information only with:

Service providers who help us operate the platform, such as Twilio for SMS delivery and Stripe for payment processing — only to the extent necessary to provide those services
Legal authorities when required by law, subpoena, or to protect the safety of our users or the public

5. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our platform uses encrypted connections (HTTPS) and access controls to safeguard your data.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us (see Section 8).

7. Your Rights

You have the right to:

Opt out of SMS messages at any time by replying STOP
Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal data

8. Contact Us

For privacy questions, data requests, or to opt out of communications, contact us at:

Email: arev@goldenstateseafood.com
Phone: +1 (703) 618-7120
Address: Golden State Seafood / FishTeck, 700 E 6th St, Los Angeles, CA 90021